Monthly Newsletter

Safe Health Care: A Five-Point Guide

The key to safe health care is better communication between you and your doctor.  The five points below will help you talk more openly with your doctor and help your doctor give you the care that you need.

1. Ask questions and voice concerns.  It may help you to write down your questions and bring them with you to the doctor's office.  Remember to mention all of your symptoms as well as concerns you may have about your health.

2. Learn about your medications.  Don't be afraid to ask your doctor questions about your medication, including: How much of the drug should I take and when?  What should I do if I miss a dose?  Are there side effects?  Should I avoid certain foods, beverages or other medications while I'm taking this?

3. Keep track of your test results.  Medical testing can uncover some health problems early, when they're most easily-and successfully- treated.  Ask your doctor how you will get the test results- in person, on the phone or in the mail- and when to expect them.  Make sure you get the results of any test or procedure, even if they come back normal.  Call your doctor and ask what the results mean and how they will affect your care.

4. Talk with your doctor about hospital care.  If you have more than one participating hospital to choose from, talk with your doctor about which one would offer the most appropriate care for you based on the procedure that you need.

5. Understand how to prepare for surgery.  Open communication with your doctor is also the key to planning for surgery and recovery.  Don't be afraid to:

   • Discuss your expectations for surgery with your doctor and ask about the kind of anesthesia that you will need.

   • Tell your doctor about any allergies or other health conditions to help lessen your risk for complications.

   • Ask your doctor how long you can expect your recovery to take and if you will need any special care or equipment once you return home.

( Article provided by CIGNA HealthCare)